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[Resolved] [System] Sim tray 2 and Vibration mode

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avinashk3111 IND Level 4 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 4G
Firmware/APP Version: 2.20.40.198
Frequency of Occurrence: Frequent
Rooted: Yes
APP Name: Vibration and sim tray 2
Screenshot: -
My sim tray 2 is not detecting sim card also my phone vibrating mode also stops. Both happened simultaneously.
I also performed hardware test . Both test result fail. I don't know how both are stops working at same time.
Is this software issue or hardware issue.
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IND Dr. Zen(IN) | All posts
   This reply is the best answer.   
Try out the following steps :
1. Perform a wipe partition cache using the recovery mode.
2. Boot your mobile in safe mode, then check the sim slot 2 as well as vibration using the SMMI test (type 0.12345+= in calculator).
3. If the tests fails both in the normal and as well as the safe boot mode, hard reset your device.
4. If still, the problem persists you should visit the nearest Asus service center from your location.
Find it here : https://www.asus.com/in/support/Service-Center/India

Good Luck.
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avinashk3111 IND Level 4 | All posts
I diagnosed the issue, the issue with SIM card. 
I REMOVED SIM card and restart the device then it start working. I insert new SIM card in SIM tray 2. Now everything working fine.
Thanks for reply.
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