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[More Information Needed] Blue screen

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lilsweetboy101 PHL Level 1 | All posts
ZenFone2 Bug Report
Model: -
RAM: -
Firmware/APP Version: -
Frequency of Occurrence: -
Rooted: -
APP Name: -
Screenshot: -
Hi asus, i just want to ask why does my phone goes into a blue screen hang then restarts when i am playing real racing 3 and Gta Vice city? I have just upgraded my phone to 6.0 marshmallow i already try to factory reset and wipe the cache but it keeps on happening please fix it
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TWN Moderator | All posts
Hi  lilsweetboy101,

Please tell me your phone model and system version.

Is your phone ZE551KL?
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lilsweetboy101 PHL Level 1 | All posts
My phone is asus zenfone laser 5.5s
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lilsweetboy101 PHL Level 1 | All posts
Last edited by lilsweetboy101 on 2016/6/13 19:53

My phone model is Asus Z00LD and my system version is MMB29.PWW_user_21.40.1220.1615_20160517
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lilsweetboy101 PHL Level 1 | All posts
Please help me identify the problem and find a solution.
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TWN Moderator | All posts
lilsweetboy101 posted on 2016/6/14 14:23
Please help me identify the problem and find a solution.

Hi lilsweetboy101,

Please tell me how long you play these games and problem will occur?

does it happen every time you play it?

BTW This thread will be moved to ZE550KL subforum.

thanks
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