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[Replied] [Camera] front camera is not working

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cabbik97 MYS Level 1 | All posts
ZenFone2 Bug Report
Model: -
RAM: 2G
Firmware/APP Version: 2.0.52.0_151231
Frequency of Occurrence: all the time
Rooted: Yes
APP Name: camera
Screenshot: -
hello,my front camera is not working since 3 days ago,when i open the camera app the switching camera icon is not there as it used to be..and when i open the mirror app it says 'mirror application need to use front camera'...any recommendation on how to solve this? please..
Props
IND Beta Tester | All posts
Hi cabbik97
Run SMMI test to check if this is a hardware issue :

How to Enter SMMI_TEST (test hardware)

Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST

If the test passes try software steps :

1. Uninstall update of Asus Camera APP
2. Clear Cache & Update Asus Camera APP to the Latest version
3. Try different Camera APP
Props
IND Beta Tester | All posts
Hello!
Please go to Settings>apps>pixelmaster camera>clear data.disable any 3rd party camera app
Now please check again.
If possible wipe partition cache/factory reset the phone.
If still not possible,then carry your device to the nearest ASUS authorised service location.
Props
TWN Moderator | All posts
Hi cabbik97,

Please update your system to WW_2.20.40.138 and check camera app version have update to v2.0.52.0.
If yes. Please refer pranav7955's post.
Have a try.
Thanks.
Props
IND Level 1 | All posts
Same problem here and with one my friends too.. Please do something ASUS.
Props
TWN Moderator | All posts
Manikanth posted on 2016/3/12 08:55
Same problem here and with one my friends too.. Please do something ASUS.

Hi Manikanth,

ZE550ML have release new firmware version  V2.20.40.144.
Please update your firmware version .
After updating, if the problem still persists, please refer pranav7955's post.
Have a try.
Thank you.
Props
IND Level 1 | All posts
In my phone the option of front camera is not showing .cemra version 2.0.52.0
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IND Level 1 | All posts
My ASUS mobile model Number is Z010D front camera isn't working so please update software and do something....
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