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[Replied] [Service] Display Broken - SERVICE CENTRE COMPLAINT

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utkarshazad98 IND Level 2 | All posts
ASUS 5 Bug Report
Model: ZC600KL
RAM: 2G
Firmware/APP Version: .78
Frequency of Occurrence: -
Rooted: Yes
APP Name: -
Screenshot: -
Last edited by utkarshazad98 on 2016/1/30 02:51

My display broke and I went to customer care (Ghaziabad, India) for the replacement for the glass. They want to charge me INR 5000 for the screen replacement. The mobile cost INR 8000 currently here. So the cost of screen is 70% of product price?
Another fact is that I enquired about rate from other service centre in India. In southern states in India, like Maharashtra and Kerala, screen replacement cost only INR 1500. What the hell asus? Does the people in north india comitted some crime thay you can't provide us after sale services at optimum price? I need an urgent action.

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IND Level 4 | All posts
I agree with you.  In delhi they asking 5300 rs. This is too much if we add 2000 more we can buy new one.  Are you serious in south india they replacing display in 1500rs? If this is true then Asus should provide us too here in North india.
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TWN Level 3 | All posts
Just buy the new one on ebay.It is very cheap and replace it by yourself
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IDN Level 4 | All posts
When we repair its come just one and manufacture come in milion
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utkarshazad98 IND Level 2 | All posts
hendra.iba posted on 2016/1/30 20:04
When we repair its come just one and manufacture come in milion

you should know that's a lie. that one of the millions are used for repair too.
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IND Moderator | All posts
Hi utkarshazad98,

We checked and verified that the charges are same and the price are standard for the Screen Replacement at most of the service center in India. Please do visit the authorized service center for genuine repairs.
Props
IDN Level 4 | All posts
utkarshazad98 posted on 2016/1/31 16:26
you should know that's a lie. that one of the millions are used for repair too.

You must know 1 ship under 1kg was taking cost same as 1kg thing

So ship more to one place was cheaper than ship many to many place around the world

Can you catch my word?
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IND Level 4 | All posts
If the phone is not in warranty. There are many multi-brand repair shops, that will do this for cheap and maintain quality.

Just google: Mobile repairing <your city>
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