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[More Information Needed] [System] Problem in APN settings

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vdishev OTHERS Level 4 | All posts
ZenFone2 Bug Report
Model: -
Firmware/APP Version: Firmware WW_12.8.5.222_20151225
Frequency of Occurrence: every time
Rooted: Yes
APP Name: APN settings
Last edited by vdishev on 2016/1/29 01:40

When I change APN settings for mobile network and tap SAVE, I receive a message: "Unfortunately the process has stopped". When I tap "OK", APN settings are saved and phone works normally. This happens every time when I save APN settings, not accidently. This happens also when I just open settings, without changing anything, and tap "Save".

I am changing APN settings, because Asus uses old name and old settings for bulgarian mobile provider Vivacom (ex Vivatel)
Hello vdishev
Can you help me try this under safe mode?
In safe mode, only the factory pre-installed applications will be loaded.
For instructions, please refer to the link below: ... ghlight=safe%2Bmode

Thank you
vdishev OTHERS Level 4 | All posts
Last edited by vdishev on 2016/1/29 23:44

I have cleared cash of all apps and set default apn settings. Then change apn settings and save without problems. Thank you for answer, but now all is OK! Thank you!
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