Release Note

[Connection/Signal] Device not detected when connected to PC

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Last edited by SOGEKING on 2015/10/17 13:37

Please follow methods below for troubleshooting:

1. Make sure the OS on PC is Windows XP SP3 and above.
2. Settings > Developer options > disable USB debugging.
3. Settings > Storage > upper-right icon > enable Media device (MTP).
4. Install Net Framework to V2 or newer version at
5. Update Windows Media Player to V11 or newer version. Check your version
    by launching Windows Media Player > clicking Help > About Windows Media Player
    or go to website below:  
6. Download USB driver on ASUS official support page:   

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