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[Replied] [Screen/ Touch] Ghost Touching Asus Zenfone 4 Max

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ririvillena PHL Level 1 | All posts
Used to have tempered glass. While on tempered glass it started to ghost touch. Removed tempered glass the ghost touching is worse. Is it possible that these phones are defective? I saw in another forum they also have ghost Touching but have android version of 8.1.1
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TWN Moderator | All posts
Hi ririvillena,

We would suggest that you make sure you've updated to the latest firmware version WW-15.2016.1907.519 and check again.
If the problem still appears, we would advise that you have the unit sent in for an assessment and servicing where necessary.
The link below will help in finding your local service center: https://www.asus.com/support/Service-Center-All-Countries/
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