Release Note
ZenTalk

[Replied] [Power/Battery] Asus 5Z Won't Turn On or Charge

70 4
Jump to specific floor
Latest Post
caswelllenin92 VNM Level 1 | All posts
ASUS 5 Bug Report
Model: ZE620KL
RAM: 6G
Firmware/APP Version: not sure
Frequency of Occurrence: one time
Rooted: No
APP Name: -
Screenshot: -
I fell asleep without charging my phone so it died. When I woke up I plugged it in, and after about 15-20 minutes I tried to turn it on. Since then, the screen went dark, there is no charging light, and the phone is not responding to being plugged in or any other actions I do.

As of right now, it is bricked.
>Apkafe


Props
OTHERS Level 1 | All posts
1) With it off, hold volume down + power til it vibrates (do it on charge).

2) If it opens a menu, select with a click on power button - "reboot system now".

...if it works, good. If not, repeat step 1, the use volume down to reach "Factory Reset", then "yes". then "reboot system now" again.

...it didn't even turned on? https://www.youtube.com/results?search_query=unbrick+5z
Props
TWN Moderator | All posts
Hi caswelllenin92,

You may try the suggestions from Bruno~xD.
If the problem still appears, we would advise that you have the unit sent in for an assessment and servicing where necessary.
The link below will help in finding your local service center: https://www.asus.com/support/Service-Center-All-Countries/
Props
IND Level 2 | All posts
Just hold power button until it is turned on...  
Props
caswelllenin92 VNM Level 1 | All posts
thank for supports ! so much ..........
Props
Advanced mode
You need to login first Login | Register Now

Points policy of this forum

Posts5 ZenCredit0 Points42 best answer0

wishes

Archiver|Mobile ver.|

Fast reply Top Return to list
Share by pm