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[Replied] [Signal/ Connection] Losing network every second day

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coola2b296 IND Level 1 | All posts
ASUS 5 Bug Report
Model: ZE620KL
RAM: 6G
Firmware/APP Version: QP1A. 190711.005.WW_user_100.04.44.98.20191115 release keys
Frequency of Occurrence: Everyday
Rooted: No
APP Name: -
Screenshot: -
My zenfone 5z is on the latest Android 10 version (screenshot)
Recently i face the issue of losing my cellular network completely showing no service.
When i try to make a call it says turn airplane mode off, but it is already disabled.
Please help me with some solution as this is very much annoying.
Screenshot_20200112-142821414.jpg
Props
IND Moderator | All posts
Network issue post update you can try the below Steps:

1. We have tested that if you reset your phone post .98 update the network issue disappears.
2. If not you can downgrade your firmawre (All details mentioned in the below link)
https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/
3. Update the .98 file manually & not through OTA update.
click here for manual install method


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