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[Replied] [App] The problem with sending photos via Viber via wifi

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gmarket814 RUS Level 1 | All posts
ASUS Max Bug Report
ZF Model: ZB602KL
RAM: 3G
Firmware/APP Version: PKQ1.WW_Phone-16.2017.1912.060-20191125
Frequency of Occurrence: Regularly
Rooted: No
APP Name: Viber
Screenshot:
Hello! The problem with sending photos via Viber via wifi at home. Through the mobile Internet and other wifi networks, everything works fine. Home router TP-link AC750 Archer C20 (latest firmware). I contacted TP-link and Viber technical support, their recommendations did not help.
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UKR Level 2 | All posts
Same problem , via tp-link tl-wr842nd. Any advice? 
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TWN Moderator | All posts
Hi both

Thanks for your feedback
We have already reported this issue back to our tech team
We will get back to you if anything coming up.
Thank you
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TWN Moderator | All posts
Hi both,

Sorry for that we cannot determine how the compatibility issue comes from. between smartphone system, App, WIFI or others!
Recommend to use mobile data or other Wifi AP to resolve your current problem.
Please help to confirm again.
Thanks and have a nice day.

Props
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