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[Replied] [System] Phones Don't Vibrate

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exxon.ss TWN Level 1 | All posts
ASUS Max Bug Report
ZF Model: ZB602KL
RAM: 4G
Firmware/APP Version: PKQ1.WW.2017.1912.060-20191125
Frequency of Occurrence: Andoroid 9
Rooted: No
APP Name: Vibrate
Screenshot:
Please fix the firmware...
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TWN Moderator | All posts
Last edited by Selena_ASUS on 2020/1/9 17:25

Hi exxon.ss

Good day

Are you talking about ring & notification or touch vibration
Please try to check the setting (setting > accessibility> vibration)
Did you encounter the problem after updating to 60 version.
Please help to confirm,thank you

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exxon.ss TWN Level 1 | All posts
Selena_ASUS posted on 2020/1/9 16:51
Hi exxon.ss

Good day

G 'day.
Are you talking about rings & notices or touching vibes
Please check the accessibility setting.
Do you find the problem after updating to 60 versions.
Please confirm, thank you

Hi.. Asus.. I've reviewed the accessibility setting.
After updating 60 versions of the pulse goes away.
Please have those firmware repaired.
thank you.
Screenshot_20200110-142604.png
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exxon.ss TWN Level 1 | All posts
exxon.ss posted on 2020/1/10 15:48
G 'day.
Are you talking about rings & notices or touching vibes
Please check the accessibility s ...

Here the capture for test result
Screenshot_20200110-191336.png
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TWN Moderator | All posts
exxon.ss posted on 2020/1/10 20:15
Here the capture for test result

Hi exxon.ss


According to your test result, we are sorry to hear that you are having this issue.
What we would advise is that you have the unit sent in for an assessment and servicing where necessary.
Call Us: https://www.asus.com/support/CallUs
Service Center: https://www.asus.com/support/Service-Center-All-Countries/
Thank you.  
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Last edited by ♔〘Ł€Ꮆ€ŇĐ〙♔ on 2020/1/25 06:29

Please confirm Asus will release Android 10 Update In February here is the screenshot
174112uj1e9gx55140y4mt.jpeg.thumb.jpg
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