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[Replied] [App] File manager crushes

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ariharan119 IND Level 1 | All posts
ASUS 6z Bug Report
ASUS6 Model: ZS630KL
RAM: 6G
Firmware/APP Version: K6AIHM00A0939LX
Frequency of Occurrence: Repeated
Rooted: No
APP Name: File manager
Screenshot: -
Hi team,
Unable to open hidden cabinet.. file manager crushes frequently... How to take things out of hidden cabinet if issues cannot be fixed at all. I face the issues at time of purchasing itself
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IND Moderator | All posts
Firstly, you have entered your serial number and not the firmware version. Please don't expose your serial number or IMEI number to the public. People may misuse it.
Regarding your issue, you need to make sure that the device is running on the latest firmware. Else, you will have to factory reset your device. Wiping Partition cache is done to clear remnants of previous firmware. New cache values get generated as you use the phone. It is recommended to be done once a month and after every firmware update.
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