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[Replied] Cannot find the right firmware update version

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ASUS Max Bug Report
ZF Model: ZB633KL
RAM: 3G
Firmware/APP Version: OPM1.ww_phone-15.2016.1901.156-20190126
Frequency of Occurrence: Always
Rooted: No
APP Name: -
Screenshot: -
Last edited by raymundcuicocuerbo on 2019/12/10 20:03

Hi I want to update my firmware from Android 8.1 (OPM1.ww_phone-15.2016.1901.156-20190126) to 9.0 but i'm always getting error. I'm doing it manually because I had accidentally unlocked my fastboot using the app. Can you help me whats the right firmware version and sku so that I can update this to a much better one. I'm also having problem with slow charging now. Charging time from 1 hour and 45 mins, now is 3 hours or more.. Screen usage from 6 hours to 7 hours now dropped to 3 hours. Please help me.
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TWN Moderator | All posts
Hi raymundcuicocuerbo

If you want to upgrade Android 9, please update to 15.2016.1902.159 version first.
If the update process failed, please try manual update, for instructions please refer to the link below:https://www.asus.com/support/FAQ/1009748/
The latest version for ZB633KL is  WW-16.2018.1912.55
https://dlcdnets.asus.com/pub/AS ... 18681400.1553248579

Thank you
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Selena_ASUS posted on 2019/12/11 14:48
Hi raymundcuicocuerbo

If you want to upgrade Android 9, please update to 15.2016.1902.159 version f ...

Hi thanks for the response , i tried downloading that firmware too. None of them works..it shows my device is X01AD but the error shows that firmware is for X01A_1. Can anybody help me to download atleast much better one for X01AD? Thanks.
Screenshot_20191211-184933.png
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Last edited by raymundcuicocuerbo on 2019/12/11 19:49
Selena_ASUS posted on 2019/12/11 14:48
Hi raymundcuicocuerbo

If you want to upgrade Android 9, please update to 15.2016.1902.159 version f ...


Actually I got that firmware already in my end. But it doesn't work. It shows an error this is for X01A_1 devices. Mine is X01AD. Help me guys.
Screenshot_20191211-194901.png
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TWN Moderator | All posts
raymundcuicocuerbo posted on 2019/12/11 18:54
Actually I got that firmware already in my end. But it doesn't work. It shows an error this is ...

Hi raymundcuicocuerbo

Did you unlock your phone?
X01A is a code name for firmware .Please check the link below
https://dlcdnets.asus.com/pub/AS ... 18681400.1553248579

Is there any other error message pop on when you encounter this problem?  If yes, please kindly show me your screenshot.

Thank you
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Last edited by raymundcuicocuerbo on 2019/12/12 11:51
Selena_ASUS posted on 2019/12/12 10:23
Hi raymundcuicocuerbo

Did you unlock your phone?


Yes thats the reason why I'm doing manual update now because i've accidentally unlocked my fastboot using the app downloaded from asus website, but my phone is not rooted yet. Thats the error that I always get when I update my firmwate through recovery mode , apply update from external storage, always got aborted firmware update with an Error ( this is for X01A_1 devices). Mine is X01AD and not X01A_1, whats the right firmware for X01AD?
IMG20191212114722_20191212_114754071-1.jpg
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I even tried 1901 and 1902 version both not working.
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TWN Moderator | All posts
raymundcuicocuerbo posted on 2019/12/12 11:53
I even tried 1901 and 1902 version both not working.

Hi raymundcuicocuerbo

Sorry for our late reply.
I would suggest that you back up your phone and bring your phone to a service center for a check-up.
http://www.asus.com/support/Service-Center-All-Countries/
Sorry for any inconvenience this may cause.

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