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[Replied] [Power/Battery] My Zenfone Max Pro M2 gets automatically shutdown.

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amirtharajce06 IND Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZB630KL
Firmware/APP Version: Android 9
Frequency of Occurrence: Frequently, Thrice a day
Rooted: No
APP Name: -
Screenshot: -
Even I have 100% battery, it gets shutdown automatically. Sometimes I'm unaware of that too. I gave to authorised service centre its been 4 days since no updates from them. It seems like motherboard issue. Actually its just 8 months old phone, If ASUS cannot provide good product which doesn't even last for a year and Whats the point of buying ASUS products.Thank god I thought of buying Asus Laptop.
ROM Level 1 | All posts
I have the same issue. It is very unreliable, especially when I'm travelling and I have to wake up early. I almost missed a plane once because the phone shutted down and didn't sound the alarm. 
IND Moderator | All posts
Hi, we regret the inconvenience caused. Kindly help us with the RMA no. so we can look into it.
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