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[More Information Needed] [System] Wifi

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foussiik CZE Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZE554KL
RAM: 3G
Firmware/APP Version: I dont know
Frequency of Occurrence: Everytime i turn on wifi
Rooted: No
APP Name: -
Screenshot:
I need help i cant do anything watch nor look at anything i dont know whats going on but it keeps turning off and on the internet i need help
Thank you
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TWN Moderator | All posts
Hi foussiik

When does this WiFi problem start to occur? ( For example: after firmware updates)
Does this problem occur even when you connect to different router?
Have you tried it under "safe mode"?
In safe mode, only the factory pre-installed applications will be loaded.
For instructions, please refer to the link below:
http://www.asus.com/zentalk/foru ... ghlight=safe%2Bmode

Please help to confirm, thank you
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foussiik CZE Level 1 | All posts
Ive tried it in safe mode and it still reconnecting and disconecitng, this started to happen when i got a new internet but the router is not the problem as no one else in my house is experiencing this issue 
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foussiik CZE Level 1 | All posts
Selena_ASUS posted on 2019/12/5 02:55
Hi foussiik

When does this WiFi problem start to occur? ( For example: after firmware updates)

It started to occur when i got the new wifi but the router is not the problem as everyone else in mu house is not experiencing any problems
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