Release Note

[More Information Needed] [Power/Battery] Battery issue/Charging issue

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ZenFone 4 Bug Report
ZF Model: ZB601KL
Firmware/APP Version: 9
Frequency of Occurrence: Draining battery so fast after charge
Rooted: No
APP Name: -
How to solve this battery issue the battery is draining so fast i can't play games any longer. And the charging has an interval of 6-8 hours!!?? Can you help me solve this kind of issue
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Last edited by Selena_ASUS on 2019/11/13 16:01

Hi yamateoniichan009

Can you help me confirm that the phone is up to date? The latest version for ZB602KL is  WW_16.2017.1910.059
Can you provide some information and screenshots regarding the battery drain issue?
Please charge your phone to full before going to sleep, and leave it unused and unplugged overnight. Please capture screenshots as below on the next morning before you use your phone and tell me how many percentages of power the phone has consumed overnight.
1. Battery: settings> Battery (Device usage since full charge)
2. Battery usage: settings> Battery> click the three dots > battery usage>show app usage

Thank you
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