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[Replied] [Signal/ Connection] Severe SIM Issues

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trkimbler USA Level 1 | All posts
ASUS 5 Bug Report
Model: ZC600KL
Firmware/APP Version: WW-16.0610.1911.89
Frequency of Occurrence: 24/7
Rooted: No
APP Name: -
Screenshot: -
I have an Asus Zenfone 5Q with some weird sim problems. When I put the sim in, it IS detected, however it doesn't detect Signal for data or calls. I have another phone with the same carrier and it DOES detect signal.

The phone allows for use of data in only ONE SINGLE TOWN. But only data. It doesn't allow call or text, saying the service isn't available.

I have factory reset the device, I have tried other SIM cards in the device, I have tried that SIM in another device, and nothing. I've had this problem for a while. I have no ideas on what else to do. Legitimate help would be greatly appreciated.
IDN Moderator | All posts
Have you try update manually? because flashing with same SKU but in wrong region can generate those issue. Try to flash again with correct FW version. If still not solved, better to visit ASC for further repair solution.
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