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[New Question] [Power/Battery] Asus 6z automatically shutdown after screen freeze

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ht7060579 IND Level 1 | All posts
ASUS 6z Bug Report
ASUS6 Model: ZS630KL
RAM: 6G
Firmware/APP Version: WW_16.1220.1909.194_0
Frequency of Occurrence: Random
Rooted: No
APP Name: -
Screenshot: -
Last edited by ht7060579 on 2019/10/28 22:14

My Asus 6z automatically shutting down randomly after screen freeze. I tried to check this problem by activating safe mode but the phone still giving me the same issue. Even after the full RESET , I am facing the same issue.
I purchased this device on 5 October , first I faced the screen flickering issue and now this.
Please help.
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IND Level 1 | All posts
Last edited by pratkarkal on 2019/11/18 15:16

I am also facing the same issue , Customer care said it is because of the firmware , so updated to new firware - 17 , but still same issue exist


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BHR Level 1 | All posts
I have the same problem....I like the phone so much but this problem make me afraid
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IND Level 1 | All posts
I am not being able to open certain websites. For example - I was trying to get live cricket scores on Rooter Sports but couldn't open the site. The browser keeps crashing. Anyone else with the same issue?
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