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[Replied] [System] Apps crashes always

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malp.altintas TUN Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 4G
Firmware/APP Version: 6.0
Frequency of Occurrence: Always
Rooted: No
APP Name: Snapchat
Screenshot: -
Last edited by malp.altintas on 2019/9/9 09:21

I have app crash problems until 3 days. I have update apps, clear cache etc  but there is no solution also I have formatted my phone but there is no solution also. I think it can be caused andoroid version. If can I update my android version will it fix my problem ?
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IND Level 1 | All posts
When I try to install cool Siteground game on my smartphone. I face crash issue. Otherwise my phone works super fast.
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TWN Moderator | All posts
Last edited by Selena_ASUS on 2019/10/7 17:35

Hi malp.altintas

Sorry for our late reply.
Please keep your phone up to date in order to take advantage of the latest fixes and features. Please go to settings>about>system update>check update
Please kindly provide me your phone’s firmware version.

Thank you
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