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[Read] Not Charging

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rahulpatil.703 IND Level 1 | All posts
ZenFone 4 Bug Report
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Plugged in charger atleast 1 hr but it wont work. Battery stills 37% and draining.. plz help
IND Level 2 | All posts
Well i faced the same issue. Rather my battery even used to reduce when on charge. Thought there's a problem in the USB cable. But then i realised its the USB port that's not working properly. Went to the service centre & told them the suspected problem. The person in charge confirmed the same just by looking at the USB port. Met one more person there who had his USB port replaced in the Max M1. Seems to be a common manufacturing defect.

However the asus service centre out here is really professional & genuine unlike Samsung's service centre where they put the blame on the consumer for any problem and make them pay even when the phone's in warranty. Asus service centre doesn't try to pass the buck to the consumer and promptly replaces any defective part of the phone. Had my display and USB port replaced without any charges and arguments.
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