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[Replied] [System] Phone always freezing

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aimananwar397 MYS Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: 15.02.1904.453
Frequency of Occurrence: 15.02.1904.453
Rooted: No
APP Name: -
Screenshot: -
Helo. Lately my phone is always freezing suddenly while I'm using various apps and browser. I have to push my power button repeately in case my phone is freezing. What should I do?
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MYS Moderator | All posts
Hi aimananwar397,

Did you install heavy apps in your device?
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aimananwar397 MYS Level 1 | All posts
I've uninstalled some of the heavy apps but still not fix any problems. 
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MYS Moderator | All posts
aimananwar397 posted on 2019/8/14 12:14
I've uninstalled some of the heavy apps but still not fix any problems. 

Hi cheesetherapist,

Try back up your data and perform factory reset to monitor the performance.
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