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[More Information Needed] [App] Cellular data not working for app

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ZenFone 4 Bug Report
ZF Model: ZE554KL
RAM: 3G
Firmware/APP Version: 4.2
Frequency of Occurrence: Frequent
Rooted: No
APP Name: Google play store
Screenshot:
Google play store cannot be worked with cellular data.. please help me!
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TWN Moderator | All posts
Hi abdbasith9633482162

Please kindly provide me your phone’s model.
What's your phone’s firmware version (Settings > About > Software information > Build number)
Please kindly provide me your Google play store's version.
Have you tried the following?
1.Go to your phone settings>app info>press the three dots on the upper right>reset app preferences>reset apps
2.Please kindly restore and uninstall update the Google Play and Google service app for a check.

Thank you
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