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[More Information Needed] Not detecting sim cards

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ZenFone 4 Bug Report
ZF Model: -
RAM: -
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Frequency of Occurrence: -
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Today I had been changed sim cards and thereafter cellphone is not detecting any of sim card or sd card
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TWN Moderator | All posts
Hi dr.pramodsahu05

Good day
Please kindly provide me your phone’s model.
What's your phone’s firmware version (Settings > About > Software information > Build number)
Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163)
Also please check whether the tray is deformed.

Thank you

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