Release Note

[Replied] [Accessory] Problem with USB Connetion

180 2
Jump to specific floor
Latest Post
greenwoodsongs CAN Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZE554KL
Firmware/APP Version: Not Sure
Frequency of Occurrence: Recently
Rooted: No
APP Name: -
Screenshot: -
I'm trying to connect my phone to my Windows 10 PC for transferring files.

When I connect, it automatically starts charging. It does not give me the option anywhere to use the usb to transfer files.

I've looked though this entire FAQ with no success:

greenwoodsongs CAN Level 1 | All posts
I also have tried this on multiple computers. No luck. Just immediately starts charging. There is no drive that pops up in my computer.
TWN Moderator | All posts
Hi greenwoodsongs

Good day
Please kindly confirm your model.
What's your phone’s firmware version (Settings > About > Software information > Build number)
Did you find more options by scrolling down the menu items from the top of the screen?

Thank you

Advanced mode
You need to login first Login | Register Now

Points policy of this forum

Posts2 ZenCredit0 Points11 best answer0


Archiver|Mobile ver.|

Fast reply Top Return to list
Share by pm