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[Resolved] [Signal/ Connection] No Network Signal

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hwtrob SGP Level 2 | All posts
ASUS 5 Bug Report
Model: ZE620KL
RAM: 6G
Firmware/APP Version: 162.58
Frequency of Occurrence: Always
Rooted: No
APP Name: Network
Screenshot: -
My phone lost it's network signal right after the the 162.58 update.
1. Tried removing and reinserting the SIM card
2. Tried restarting the phone
3. Tried disabling and activating sim card in phone.

Nothing has worked till now. Please roll out update fast and fix this software issue.

It recognise the SIM but no signal.
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IND Level 2 | All posts
Same issue I faced, seems a hardware issue, it will be fixed in service center only.
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hwtrob SGP Level 2 | All posts
Bro it is definitely not a hardware issue. I'm doing a downgrade to the software 162.50 to see if it fixes it
Props
I am facing issue of no net work after switching off and on for last 1 week   hone is on 162.58 version . Using for 10 month . Should I repair it at service centre as only 2 months are left to end warranty OR shall I wait for software correction ..

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IND Beta Tester | All posts
sujinairpbvr1973 posted on 2019/5/10 07:07
I am facing issue of no net work after switching off and on for last 1 week   hone is on  ...

Visit service centre one and get is diagnosed
because after warranty they will charge you
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Today I planned to reset phone to handover to service centre.
I backed up all data to computer and then pressed both power and volume down button . Then on menu displayed I selected power off . After that I restarted phone by using power button and VOILA.  ...my signal reappeared....
I am afraid to switch off the phone now ... but I am sure this is a software issues and not hardware.. Please try this before giving to service centre...
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hwtrob SGP Level 2 | All posts
sujinairpbvr1973 posted on 2019/5/12 16:35
Today I planned to reset phone to handover to service centre.
I backed up all data to computer and t ...

It finally worked. Thanks so much. Saved a ton of time
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