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[Replied] [Power/Battery] Battery draining on idle ZenFone

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idgarcia2004 COL Level 1 | All posts
ZenFone 3 Bug Report
Model: ZE552KL
RAM: 4GB
Firmware/App Version: WW_15.0410.1807.75_0
Location: -
Frequency of Occurrence: -
Rooted: No
App Name: -
Screenshot:
Description: The battery keeps draining while the device is idle.
Hello all,


I keep having an issue with the battery which keeps draining while my phone is on idle:
Screenshot_20190503-111553.jpg


Screenshot_20190503-111625.jpg

I have followed the indications from other posts (battery draining apps - autostart manager - power saver mode - etc...) for solving the issue but it keeps happening.

I always charge my phone before going to sleep and lately when I wake up, the battery is down by a 26%.

The details of my phone are:
Screenshot_20190503-111836.jpg
Props
TWN Moderator | All posts
Hi idgarcia2004

Good day
According to your situation, I would suggest that you back up your phone and bring your phone to a service center for a check-up.
Call Us: https://www.asus.com/support/CallUs
Service Center: https://www.asus.com/support/Service-Center-All-Countries/
Thank you.  
Props
Selena_ASUS posted on 2019/5/6 10:18
Hi idgarcia2004

Good day

Thanks for your answer! Is there any other solution? I am not located in a country with a Service Center.
Props
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