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I did not recieve pie update please give me
IND Level 1 | All posts
You can flash it manually if you didn't got update.
I had also same issue but I updated manually and it worked.
After downloading do not unzip/open the file.
IND Moderator | All posts
Hi Sumanthramakuri,

Please update your device manually to .64 firmware with pie update.

You can also go to ASUS official website to download newer firmware and instruction manual.

    Please make sure the firmware SKU you download is conformed to what on your phone, eg., WW -> WW, CN -> CN, TW -> TW. Incorrect SKU will lead to update failure.
    You can not change the SKU from one to another, eg., WW -> TW, and also can not downgrade your firmware, eg., V2.20.40.13 -> V2.19.40.18.
    During update process, please charge your phone with AC adaptor or make sure the phone has at least 15% battery life.

Steps for update:
1. Go to """"""""""""""""Need Help?"""""""""""""""" page of ASUS official website to download ZIP file of firmware.
    Note: Double click the ZIP file after downloading is completed. If the content is another intact ZIP file (as shown in red on picture below),
              please upzip the file again.
             If the content is not an intact ZIP file (as shown in yellow), you do not have to do anything.
             Close the ZIP file after check.

2. Connect your phone with PC via micro USB cable, and copy the ZIP file to the root directory of internal storage of phone.

3. Detach micro USB cable from the phone to make the notification for firmware update poped up on status bar.

4. Tap """"""""""""""""System Update File Detected..."""""""""""""""" and follow steps to update firmware.

Note: Steps or photos shown above may have variation by different models.

For some upgraded versions that have great difference, e.g., from Jelly Bean (Android 4.3) to KitKat (Android 4.4),
you may need to upgrade to a """"""""""""""""bridge version"""""""""""""""" in advance to proceed.
Please see picture below for example.

IND Level 2 | All posts
bit_asus posted on 2019/5/9 14:46
Hi Sumanthramakuri,

Please update your device manually to .64 firmware with pie update.

Bit_asus... So you mean to say we need to update manually to .64 version. You guys will not push the update automatically over fota. Why do we need to do all this update manually. I really dont understand your tricks.
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