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[More Information Needed] [App] Problems with Asus Weather after Software Updates

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motox_luiz BRA Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: WW_15.0610.1903.26 / 5.0.1.20_181226
Frequency of Occurrence: Always
Rooted: No
APP Name: Asus Weather
Screenshot: -
Hello!


After the last two software updates (WW_15.0610.1901.22 and WW_15.0610.1903.26), I noticed that the Asus Weather application no longer updates automatically at the time selected in the settings. The app only refreshes on opening.


Thank you.


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TWN Moderator | All posts
Hi motox_luiz,

Please keep Weather's Super Clean mode off.
Mobile Manager > Memory Cleaner > Super Clean mode "Set up" > Weather > Off.

If the problem is still appearing,
could you tell me is it the location or temperature not updated?
After how long does it not updated? Could you tell me your Weather version?
Please tell me your Weather update frequency: Weather > Settings > Select update frequency
Please tell me your location mode: Settings > Security & lock screen > Location.

Thank you
Props
BRA Level 2 | All posts
<font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Jei eu tenho o mesmo problema ..já fiz tudo isso que vc falou ..e nada adiantou 😡😠</font></font>
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motox_luiz BRA Level 1 | All posts
Jei_ASUS posted on 2019/4/26 01:23
Hi motox_luiz,

Please keep Weather's Super Clean mode off.

Hi Jei!

Sorry for the delay, I was testing for a few days to make sure the problem was solved.  I did what you recommended and resolved, the app returned to update in the pre-programmed time in the settings.  

Thank you!

Regards,
Luiz.
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BRA Level 2 | All posts
<font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Jei aqui no meu ze554kl nada se resolveu esta do mesmo jeito ate reiniciei o zenfone 4 e não atualizou</font></font>
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