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[Replied] [Signal/ Connection] Bye Bye Network

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sounavowork IND Level 2 | All posts
ASUS 5 Bug Report
Model: ZS621KL
RAM: 6G
Firmware/APP Version: 03/04
Frequency of Occurrence: Always
Rooted: No
APP Name: -
Screenshot: -
Oh. Let me just restart the phone. Wow boom. Signal gone. Yay!
I guess Asus Devs know that no-one uses petty SIM cards to call.

Reboot to safe mode. Wow! Doesn't change anything except all my widgets are gone now. So convenient.

I just love ZenUI so much.

Screenshot_20190417-192135335.png
Screenshot_20190417-192015.png
Props
IND Level 2 | All posts
Your phone is in a state of deep slumber now. Only the wizards at Asus service center can bring it back to real world. 
Props
IND Moderator | All posts
Hi Sounavowork,

Have you tried any other sim card with this device?

Did you check the same sim in another device?

This could be due to the network congestion.

Try changing your location and check once.

What is your firmware version?

Try running smmi test once

Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST

Let us know the results.
Props
IND Moderator | All posts
Awaiting for reply
Props
sounavowork IND Level 2 | All posts
I have just stopped replying since you still think this might be a sim issue.


To clear the issue. My sim does work. Sometimes when you restart, the network goes away. No matter what you do. Safe boot. Anything. It won't come back. It'll however come back on its own. Yes. The phone decides when you can use the sim again. And no, this was not present before and is also not present in other phones with the same sim. 


So, why don't Asus devs pay a little attention to their so called Flagship for 2019. Would be great to see that.
Props
 sujinairpbvr1973 INDLevel 1 | 2019/5/15 07:28I tried this it worked.When phone is on press volume down and power simultaneously.In the menu select power off using volume button.Restart using power button It came back for me .Please update if this worked or not
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