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[Replied] [System] Can't Download Apps From Playstore

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mzhi IND Level 2 | All posts
A400CG/A450CG Bug Report
Model: ZA551KL
RAM: 2G
Firmware/APP Version: WW_Phone-15.07.1901.32-20190111
Frequency of Occurrence: Everytime
Rooted: No
APP Name: Playstore
Screenshot: -
Last edited by mzhi on 2019/3/2 21:44

Hey, Asus
I'm using Zenfone lite l1 for past two months and experienceing the problem with phone ,that I can't download apps from playstore, it's showing up downloading...but nothing happens.


More users are reporting for same bug..

Till now there was no proper solution given by Asus team, You guys still blaming google and giving unworthy solution.
This was serious bug because Android is nothing without playstore, So do some research on this bug before replaying to this thread, and once again don't say it's not device issue..



Screenshot_20190301-145932.jpg
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IND Moderator | All posts
Hi Mzhi,

This is not the device issue.

We suggest you to report same to google..

You can try the below step.

Please reboot the phone and confirm the network is smooth.

You may Go to Settings>Apps info>Reset app preferences.
Do not Deny Preloaded Apps in Auto start manager

Also check the below link.

https://support.google.com/googleplay/answer/7513003

https://support.google.com/googleplay/answer/7512202
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IND Level 1 | All posts
https://youtu.be/M2dadKsepS0
This has worked for me.
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IND Level 1 | All posts
Facing the same prblm...Asus really need cust' s money but not credibility. Ram management is very poor. Even 1 GB devices do better. No brand including Asus accepting this garbage fr an exchange. I just dispose this n go for any other brand's flagship.
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