Release Note

[More Information Needed] [Signal/ Connection] Updated marshmallows even has issues when connect to internet

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hdtbsaa IRN Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
Firmware/APP Version: 6.0.1
Frequency of Occurrence: All the time
Rooted: No
APP Name: Internet connection
Screenshot: -
My phone connect to internet via wifi and mobile data. But is always very slow in connection and google searches, app internet using, picture loading dose very low, or drop and i receive that no internet connection!!!!
Recently i updated firmware to its latest version: 4.21.223_20161216 but after update apps the problem occurs again. I try safe mode too and every thing is ok in safe mode. But after reboot the problem exists.
I think there is an app or service that leads system to that problem but i couldent find it. Can you help me?
Excuse me due to my poor english
TWN Moderator | All posts
Hi hdtbsaa

Good day
Can you help me confirm that phone is up to date? The latest version for ZE551ML is  WW-
In safe mode, only the factory pre-installed applications will be loaded.Therefore, please help to check the third party app which could influence the problem.

Thank you
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