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[Resolved] [App] Unlock Tool not working for Max m1 zb555kl

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lancenemiaga USA Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZB555KL
RAM: 3G
Firmware/APP Version: 9.0.0.3
Frequency of Occurrence: Simultaneously
Rooted: No
APP Name: Unlock Device Tool
Screenshot:
I downloaded the latest version of the tool which is 9.0.0.3 from the official website and i think the tool was updated last 2018/3/29. It says an unkown error occurs whenevr i press the button. Please help. Thank you!
Screenshot_20190225-194223.jpg
Screenshot_20190225-194311.jpg
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TWN Moderator | All posts
Hi lancenemiaga

Good day
What's your phone’s firmware version (Settings > About > Software information > Build number)
Please change to different place with well inetwork and try to unlock again.
If the problem still, please provide your SN number in box.
Thank you
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lancenemiaga USA Level 1 | All posts
Ok i will try. the build number is WW_Phone-15.00.1901.96-20190109
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IND Level 2 | All posts
Don't unlock you will not get OTA
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lancenemiaga USA Level 1 | All posts
Selena_ASUS posted on 2019/2/25 22:11
Hi lancenemiaga

Good day

Hello I tried to do it with different networks yet it said the same thing. my serial number is J4AXGY00T200FRD. Thank you
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RUS Level 1 | All posts
I have the same issue. My phone’s firmware version is WW_Phone-15.00.1901.96-20190109. I also tried to do it with different networks yet it said the same thing. My serial number is J4AXGY0082897FY
Please help me.
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TWN Moderator | All posts
oleg4857588 posted on 2019/3/21 05:28
I have the same issue. My phone’s firmware version is WW_Phone-15.00.1901.96-20190109. I also tried ...

Hi oleg4857588

Good day
Please chenk the message in box ,thank you
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Dear Selena, my SN is JCAXGY000498RDC and i have the same problem, can you post the solution or PM me?
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TWN Moderator | All posts
rossinicola3112 posted on 2019/3/26 17:27
Dear Selena, my SN is JCAXGY000498RDC and i have the same problem, can you post the solution or PM m ...

Hi rossinicola3112

Good day
Please chenk the message in box ,thank you
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lancenemiaga USA Level 1 | All posts
Ok finally it worked I just connected to a really fAsT wifi connection. Thx Selena!
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