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[More Information Needed] [Power/Battery] Reverse charging popup

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suhaimiakhir MYS Level 1 | All posts
I have reset my handphone to factory reset but the reverse charging popup every few minutes. My handphone cannot be charged and the charge cable burn out. This is very annoying. Can anybody help how to overcome this. I have read the forum from 2017 but there was no solution till now except to go to nearest service centre. Come on Asus
MYS Moderator | All posts
Hi suhaimiakhir,

Just checking, have you updated to the latest firmware? If yes, please provide us your firmware number.
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