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[In Process] [Power/Battery] Battery

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paonessa.vi JAM Level 2 | All posts
ASUS 5 Bug Report
Model: -
RAM: -
Firmware/APP Version: -
Frequency of Occurrence: -
Rooted: -
APP Name: -
Screenshot: -
since I upgraded to the security patch the battery lasts no more than 7 hours but 2 barely, I have already reset but I have not solved
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TWN Moderator | All posts
Hi  paonessa.vi,

Good day.
Could you kindly tell me your firmware version? (settings> system > about phone > software information)
Could you please kindly tell me which app cause battery drain fast?
How much battery percentage does it consume? How much time do you use this app at the same time?  
Please kindly show me your battery screenshots so that we could understand more which app run out the battery a lot.

Thank you.


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paonessa.vi JAM Level 2 | All posts
Emilee_ASUS posted on 2019/1/28 08:01
Hi  paonessa.vi,

Good day.

I quickly download the battery with no application
Screenshot_20190128-170237.jpg
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TWN Moderator | All posts
Hi  paonessa.vi,

Good day.
I would suggest you update the firmware to the latest version  WW-90.10.138.181  for a check.
(settings> system > system update)

Thank you.
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paonessa.vi JAM Level 2 | All posts
Emilee_ASUS posted on 2019/2/27 03:04
Hi  paonessa.vi,

Good day.

Is the 16_0611.1901.1,i dont have the Zenfone 5z,i have the Zenfone 5
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TWN Moderator | All posts
paonessa.vi posted on 2019/2/27 21:17
Is the 16_0611.1901.1,i dont have the Zenfone 5z,i have the Zenfone 5

Hi  paonessa.vi,

Good day,
This problem is under investigation.
I've texted you by PM, please check your message box.

Thank you.
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