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[Replied] [App] On screen Back button not responding

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ZenFone 4 Bug Report
ZF Model: ZB630KL
RAM: 4G
Firmware/APP Version: .179
Frequency of Occurrence: Yes
Rooted: No
APP Name: Back button
Screenshot: -
Hi,
     Some apps like phonepe, axis bank mobile are not getting exit when I am pressing on back button. I have to force close them on recent apps.
Props
IND Moderator | All posts
Hi Giridharswaroop,

Please confirm the issue with the other apps or you can confirm the hardware test in SMMI by following below steps.
How to Enter SMMI_TEST (test hardware)

Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST

Also you can confirm the issue in Safe mode.
How to enter in safe mode When unit is power on:

1.      Long press power key.

2.      Tap and hold “Power Off”.

3.      Tap “OK” of Reboot to Safe Mode window.


4.      “Safe mode” reminder appears on the lower-left of home screen.



How to Exit Safe Mode ?

Restarting your device. Your device will now be exit safe mode.

If you feel touch is not sensitive then it might be need to update the firmware version.
And our developer team is rectifying it and have the solution to improve the touch issue that will be fix on the next FOTA image.

They will soon come up with the solution.
Props
It's working with other apps. 
Props
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