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[Replied] [Power/Battery] Battery depleating rapidly

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realyashdeep IND Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZB631KL
RAM: 4G
Firmware/APP Version: OPM1.WW_PHONE-15.2016.1812.179-20181227
Frequency of Occurrence: Regular
Rooted: No
APP Name: -
Screenshot: -
Battery drain is too much. It is not standing on its 5000mah tag. I fully charged it last night and just got 2 hours of screen usage and the battery now stands at 67%. Please fix this problem asap.
Props
IND Moderator | All posts
Hi Realyashdeep,

We need your help to capture a log file from your device to understand the root cause of battery issue.
Please help to download log tool APK and SOP from below given link and help to duplicate the issue.
Just follow the instructions and capture the log. The captured file should be sent to us. You will need to send us the link of the web storage containing that file you have captured. If you are still unable to do so, you may ask your friends to help you who are technically sound.

https://www.asuswebstorage.com/n ... EBB0FCABFE706BC2A14
https://www.asuswebstorage.com/n ... 679AA3D218A13D5CC54

You also need to answer the below questions while you capture the Log.

How much battery drains under Idle mode?

How about the setting of WiFi/4G/GPS/BT or airplane mode?

How much is the battery level at the beginning and the end? And, How long?

Provide the screenshot of Battery usage and application usage in the setting.
Props
realyashdeep IND Level 1 | All posts
The link you provided is not working, it gives the error as "The page you requested is not available" 
Props
realyashdeep IND Level 1 | All posts
Just for 4 hours of screen time it depleted to 51% today. Under the idle mode it shows for 17 hours 16% is depleated. 
Props
realyashdeep IND Level 1 | All posts
zenfans_PK2O posted on 2019/1/22 12:12
Hi Realyashdeep,

We need your help to capture a log file from your device to understand the root ca ...

Here is the screenshot of usage
Screenshot_20190122-143717.png
Props
realyashdeep IND Level 1 | All posts
realyashdeep posted on 2019/1/22 14:08
Here is the screenshot of usage

And here is the application usage
Screenshot_20190122-143856.png
Props
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