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[Replied] [App] google play store is not update or install

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deekey_patel IND Level 1 | All posts
ZenFone2 Bug Report
Model: ZE550ML
RAM: 2G
Firmware/APP Version: ASUS_Z008
Frequency of Occurrence: can't understand
Rooted: No
APP Name: google play store
Screenshot: -
i hv the asus senfone 2 se550 ml


below found the problem

1. not reboot immediately
2. google play store is not update of unable to install
3. battery drain problem
4. display screen is not offed in time

pls guide me what to do.

thanks

dk patel
Props
IND Moderator | All posts
Hi Deekey_patel,


This is not the device issue.

We suggest you to report same to google..

You can try the below step.

Please reboot the phone and confirm the network is smooth.

Please check the storage and memory of playstore and clear data & cache, then restart and keep in smooth network.

You may Go to Settings>Apps info>Reset app preferences.
Do not Deny Preloaded Apps in Autostart manager

Also check the below link.

https://support.google.com/googleplay/answer/7513003

https://support.google.com/googleplay/answer/7512202

For battery, perform the below steps

1. Check which apps are draining your battery
2. Uninstall apps/reinstall them
3. Never manually close apps
4. Remove unnecessary widgets from the home screen
5. Turn on Airplane Mode in low-signal areas
6. Go Airplane Mode at bedtime
8. Turn off notifications
9. Turn off GPS when not in use
10. Enable Power Saver Mode
11. Dim the screen – intelligently/ Decrease screen timeout/ Stop vibration
12. Let your phone battery die once a month
13. Restart your phone

Please elaborate display screen is not offed in time.
Props
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