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[Replied] [Power/Battery] Very slow charging in Asus zenfone max pro M1

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arpitjangid138 IND Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZB601KL
RAM: 4G
Firmware/APP Version: .338
Frequency of Occurrence: -
Rooted: No
APP Name: -
Screenshot: -
I have just bought asus zenfone max pro M1.Battery charging taking almost 4 hours to charge, what to do? Is it normal.


Props
arpitjangid138 IND Level 1 | All posts
can any real developer solve this issue
Props
IND Moderator | All posts
Hi Arpitjangid,

How much time is taken by the device to charge from 0 to 100%?

Are you playing any game or using the device while it is getting charged?

Make sure you are using OEM charger only.

Try charging device on another socket and monitor.

Try charging the device in switch off mode.

If still the issue persist, you will need to get the device checked physically once.

http://www.asus.com/in/support/Service-Center/India
Props
IND Level 3 | All posts
this fault is occured with every customer , we all are charging with original charger which comes with the new handset i.e OEM or whatever it is , you can use any other data cable or you can exchange your data cable from asus service centre.This fault occurs with original data cable .
Props
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