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[Replied] Important! All who bought ZenFone max plus ZB570TL

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absyr MYS Level 2 | All posts
ZenFone 4 Bug Report
ZF Model: ZB570TL
RAM: 4G
Firmware/APP Version: WW_phone15...
Frequency of Occurrence: Hh
Rooted: No
APP Name: -
Screenshot: -
Last edited by absyr on 2019/1/7 13:52

Important notice!
Dear owners of ZenFone max plus ZB570TL.
PLEASE LEAVE YOUR EMAIL /CONTACT NUMBER HERE IF YOU WANT TO PURSUE ASUS FOR THE SCAM OF THIS DEVICE.
We are going to raise a file to the court, regarding the scam , false listed specifications, and fooling way ASUS services doing to avoid admitting the defects of the device.
To name a few :
-4130 mAh battery doesn't last few hours (while should last for weeks in standby)
-"Fast charging " claim is totally false
- lagging, slow response to touchs, and sudden shot down
- Disaster  Oreo update released without proper test, caused us to buy another phone as the device became useless. (The fooling game here they try by not allowing us to downgrade or they fix the problem is to force us to root the device so they are free of the warranty)
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MYS Moderator | All posts
Hi absyr,

First and foremost, we are sorry to know this from you. Please allow us to contact you to talk about this further. We wish to understand your situation better and solve it. Appreciate your help to provide us the following:

Name:
Contact number:
Serial number:
Firmware number:
RMA / repair case number (Compulsory for complaint on ASP / repair quality):
ASP / Service centre name (If Any):

Thank you
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absyr MYS Level 2 | All posts
cheesetherapist posted on 2019/1/16 11:51
Hi absyr,

First and foremost, we are sorry to know this from you. Please allow us to contact you to ...

I already wasted much time with this device, sending to repairs, emailing, and talking over phone with the service manager.
Last one communicated with me by email was blocked, and reported as spam -I'm a member of spam fighters community in MS- As i warned him not to waste my time by sending fucking stupid advices - like charge while switched off, or switch off data and GPS etc-.
IT'S NOT ABOUT REPAIR, CAN'T BE FIXED.
PLEASE DON'T CONTACT ME OTHER THAN REFUND OR REPLACING BY OTHER MODEL. I'LL BLOCK YOU THEN.
Here is my contact:
Contact:
013-3640133

Serial No:
HCAXJR01F548V5

Product Model:

ZenFone Max Plus (M1)(ZB570TL)
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MYS Moderator | All posts
absyr posted on 2019/1/16 22:49
I already wasted much time with this device, sending to repairs, emailing, and talking over phone  ...

Hi absyr,

We totally understand your frustration. Please allow us to talk to you to understand well how we can help you.

May I know how should we address you?
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absyr MYS Level 2 | All posts
cheesetherapist posted on 2019/1/18 11:18
Hi absyr,

We totally understand your frustration. Please allow us to talk to you to understand we ...

You can call me on my phone number
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MYS Moderator | All posts
absyr posted on 2019/1/20 20:53
You can call me on my phone number

Hi absyr,

Thank you and you will be contacted soon!
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MYS Moderator | All posts
absyr posted on 2019/1/16 22:49
I already wasted much time with this device, sending to repairs, emailing, and talking over phone  ...

Hi absyr,

Please reconfirm the device serial number as it is incomplete. Thank you.
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absyr MYS Level 2 | All posts
cheesetherapist posted on 2019/1/23 16:25
Hi absyr,

Please reconfirm the device serial number as it is incomplete. Thank you.

HCAXJR01F548V56
Here it's, just last number was missed
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MYS Moderator | All posts
absyr posted on 2019/1/28 09:20
HCAXJR01F548V56
Here it's, just last number was missed

Hi absyr,

Well received with thanks!
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PHL Level 1 | All posts
Good day, I've had enough of this shitty phone. Here is my email niru.zhei2@gmail.com..
Tried everything except rooting. It can't last 12hours. This phone is a joke. No updates from ASUS. Really regret buying this phone last week.
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