Release Note
ZenTalk

12Next

[Replied] [Camera] ZenFone 3 rear camera can't focus

1533 16
Jump to specific floor
Latest Post
zensonwongcs SGP Level 1 | All posts
Last edited by zensonwongcs on 2018/12/31 21:35

I am having Zenfone 3 rear camera issue just like many others. Please advise.
Props
TUR Level 1 | All posts
Me too I have zenfone 3, same problem.Please fix it camera ASUS 
Props
AUS Level 1 | All posts
I also have same problem. Can you please advise a fix
Props
TWN Moderator | All posts
Hi all

Good day
If you encounter focus issues
I would suggest to send the phone to your nearest repair center for checkups
http://www.asus.com/support/Service-Center-All-Countries/
Sorry for any inconvenience this may cause.
Props
zensonwongcs SGP Level 1 | All posts
Selena_ASUS posted on 2019/1/4 10:07
Hi all

Good day

I read from some thread that we can replace the camera module for free even after warranty expired. Please advise on this matter.
Props
MYS Level 6 | All posts
zensonwongcs posted on 2019/1/6 06:21
I read from some thread that we can replace the camera module for free even after warranty expired ...

Contact ASUS Singapore (Customer Service or HQ) to replace the camera module for free. Don't waste your time going to Service Center. I have replaced mine for free (Malaysia)

boii.jpg

Props
zensonwongcs SGP Level 1 | All posts
I have called ASUS Singapore customer service, they still asked me to go to service centre and there will be charges.
Props
MYS Level 1 | All posts
Hi All, I having the same problem too. Did anyone know how much they will charges for repair ?
Props
MYS Level 6 | All posts
PeiFeng posted on 2019/1/9 11:16
Hi All, I having the same problem too. Did anyone know how much they will charges for repair ?

Report on ASUS ZenTalk Malaysia forum and they will replace the module for free.

You can refer to my thread too: Link
Props
MYS Level 6 | All posts
zensonwongcs posted on 2019/1/9 00:51
I have called ASUS Singapore customer service, they still asked me to go to service centre and there ...

@Emilee_ASUS
@Jei_ASUS

Please take a look into this. One of your colleagues sent this to me and others so that we can replace the camera module for free.
Props
12Next
Advanced mode
You need to login first Login | Register Now

Points policy of this forum

wishes

Archiver|Mobile ver.|

Fast reply Top Return to list
Share by pm