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[More Information Needed] Zenfone max plus m1 oreo update problems

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norrashid2 MYS Level 1 | All posts
Problems faced after oreo update-
1. During calls, call screen not turning off/proximity not working properly
2. RAM management gets worse
3. Fingerprint unlock laggging
4. Phone sluggish
5. Battery management worse/less screen on time
6. Phone gets hot when using gmaps or waze

Thinking of downgrade to nougat

Pls update & fix tq asus
Props
MYS Moderator | All posts
Hi norrashid2,

Thank you for your feedback! Please provide us information below so we can check with HQ.

Model: ZenFone Max Plus (M1)
Serial number:
Firmware number:

Meanwhile, can you try back up data and perform factory reset to see if the issue persists?
Props
norrashid2 MYS Level 1 | All posts
Last edited by norrashid2 on 2018/12/12 12:50
cheesetherapist posted on 2018/12/11 14:22
Hi norrashid2,

Thank you for your feedback! Please provide us information below so we can check wit ...


Hi cheesetherapist,

Serial num - HCAXJR01K692LN3
firmware num - WW_15.02.1810.347_20181105

I have change using new launcher other than zenui launcher & some problems are solved;

1.phone not lag anymore
2.better ram management
3.phone only warm using waze or gmaps
4.fingerprint scanner a bit faster
5.battery life just like nougat 6-7hours sot

The only problm persist is during calls the proximity sensor still not working properly.

I will try the phone reset during the weekend.

Tq
Props
MYS Moderator | All posts
norrashid2 posted on 2018/12/12 12:48
Hi cheesetherapist,

Serial num - HCAXJR01K692LN3

Hi norrashid2,

Do you still encounter the same issue?
Props
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