Release Note

[Replied] [System] sd cards can't mount as internal / external storage

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bebeirene MYS Level 1 | All posts
ZenFone 3 Bug Report
Model: ZC520TL
Firmware/App Version: NRD90M.WW_Phone-14.01.1808.120-20180803
Location: -
Frequency of Occurrence: -
Rooted: No
App Name: external storage
Screenshot: -
Description: not rooted
2 sd cards read as corrupted after unmount from ZenFone 3 max (zc520tl) x008d to
backup the sd cards to laptop .
found uuuuuu.uu folders keep increased in the sd cards folder in laptop .
lost.dir located in sd cards got more than 100+ raw unknown files format and uuuuuu.uu folders
reinsert sd card into phone , both sd cards also read as corrupted n need to be format .
cannot mount sd cards as external or internal storage .
phone firmware are android 7.0
need help on what to do n tutorial to reformat the phone n sd cards with recovery or ota firmware .
😿thank you💋
MYS Moderator | All posts
Hi bebeirene,

Try factory reset the phone after back up all your data. If problem still persists, we suggest you to send over the device to the nearest service center for checking.
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