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[Replied] [System] Audio jack not showing connected icon

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ZenFone2 Bug Report
Model: ZE500KL
Firmware/APP Version: WW_ZE500KL-13.1010.1612.53-20170202
Frequency of Occurrence: LTE
Rooted: No
APP Name: Audio jack
Screenshot: -
I have pluged the headphone to my ze500kl, but the connected audio jack is not showing. The connected audio jack is showing after i restart my device.

I wish i got some solution here.
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Last edited by vrydz on 2018/12/3 11:56


- Have you check with other audio jack (I suggest A 3.5 mm 4-conductor TRRRS phone connector like used by zenear).
- This is known issue, and should be fixed on latest FW version like you used WW_ZE500KL-13.1010.1612.53-20170202.
- Try to check with safe mode. If still FAIL, please perform factory reset, then check again.

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