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[Replied] Bug on the native video calling via VOLTE must be fixes

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iamSRQansari IND Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZB601KL
RAM: 4G
Firmware/APP Version: WW-15.2016.1810.337
Frequency of Occurrence: VOLTE
Rooted: No
APP Name: Phone dialer
Screenshot:
Last edited by ansari.sharique.75 on 2018/11/26 23:47

Native video calling using VOLTE does not support anymore, it always says setup video call even though i have full VOLTE coverage on my jio sim which supports video calling. Before this update i was able to make a video call each time after turning OFF VOLTE and ON from settings. I'm not happy with this. Please fix this bug as soon as possible.

All other brand deviced running aosp oreo rom supports native video calling via VOLTE.
I have attached a screenshot.
THIS IS VERY ANNOYING BUG. FIX THIS
sketch-1543256185978.png
sketch-1543257996298.png
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IND Level 1 | All posts
Auss give lot of bugs after each update 😠😠😠😠
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IND Moderator | All posts
Hey Ansari.sharique.75,

There is no native calling support in ZB601KL.

You can post your suggestions in idea's for next.
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iamSRQansari IND Level 1 | All posts
zenfans_PK2O posted on 2018/11/27 10:56
Hey Ansari.sharique.75,

There is no native calling support in ZB601KL.

It has support of native video calling, before the eis update i was able to make video call via VOLTE. But after the update the option is gone. You should remove bug
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IND Level 2 | All posts
It will probable using Google Duo if you click on video call option in the contact
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iamSRQansari IND Level 1 | All posts
nirajmj94 posted on 2018/11/27 11:43
It will probable using Google Duo if you click on video call option in the contact

I'm not talking about google duo... I'm talking about jio to jio video call via carrier network using VOLTE.
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IND Level 1 | All posts
Last edited by vaidyagnitansh on 2018/11/27 15:37

Mr Ansari if you are from Mumbai please let me know we will definitely visit there service centre, Asus support team don't even know that they are having video call support in there phones.
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iamSRQansari IND Level 1 | All posts
vaidyagnitansh posted on 2018/11/27 15:26
Mr Ansari if you are from Mumbai please let me we will definitely visit there service centre, Asus s ...

I'm from Nashik, Maharashtra. Sorry i can't come there...
There is only one thing we can do now is to wait for pie update and if the issue is not solved, install custom roms in the Zenfone.. i dont think asus developers gonna do anything about this.
So let's wait for pie update else custom roms are better than this stock rom.
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IND Level 1 | All posts
ansari.sharique.75 posted on 2018/11/27 15:39
I'm from Nashik, Maharashtra. Sorry i can't come there...
There is only one thing we can do now is ...

I am planning to degrade the phone to .334 update I think it would be an alternate.
We can do one thing I am posting this issue on twitter handle so you just retweet the same with your model description so they will get to know about our issue is it ok?
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iamSRQansari IND Level 1 | All posts
Last edited by ansari.sharique.75 on 2018/11/27 19:21
vaidyagnitansh posted on 2018/11/27 15:44
I am planning to degrade the phone to .334 update I think it would be an alternate.
We can do one  ...


It won't work... I already posted so many tweets about this issue.. they just say the same that the phone doesn't support native video call everywhere  
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