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[Replied] [Service] Phone not responding after Blue screen appeared on my screen out of no where

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ZenFone 4 Bug Report
ZF Model: ZB601KL
Firmware/APP Version: lastest
Frequency of Occurrence: It is stock frequency
Rooted: No
APP Name: -
Screenshot: -
The phone is not responding at all, I tried only the power button and volume down button after i got bluescreen flashed on the screen with nothing on the screen.
what should I do with phone?

There is no cutomer service nearby and I am not a technical person to handle it on my own.
ps- i was watching youtube when that blue screen occured ... before that it never happened to me and i never dropped my phone and its barely old like 3 months...

IND Moderator | All posts
Hey Pratikmokashi19,

Kindly visit the nearest Authorized Asus Service center below is the link.

Click Here
Yeah to clear things out , the mobile had no significant damage like drop damage or like liquid damage. There is some major issues with the phone and the reliability of phone is not good.
So far i consider its a hardware issue or might be software issue.
I will post the update as i get to it..

thanks for ur reply

ps - the location of the service center is wrong in Bangalore area (F1 infosolution and service)
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