Release Note

[More Information Needed] [Power/Battery] Battery REPLACEMENT

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g.capecchi BRA Level 1 | All posts
ZenFone 3 Bug Report
Model: ZS570KL(Deluxe)
Firmware/App Version: WW_15.0210.1808.70_0
Location: São Paulo, Brazil
Frequency of Occurrence: ?
Rooted: Yes
App Name: ?
Screenshot: -
Description: My ZS570 Deluxe's battery is comming to the end of its life.
Is it possible do replace it for a new one?
I've been to an Authorized Asus tech assistance, here in São Paulo, Brazil, and I've been told that, in order to remove de battery its needed to BREAK the screen (because it won't open from the back). So I'd have to pay for a new screen (which is working perfectly) to have the battery replaced. This "break the screen to remove the battery" sounds extremally absurd to me. Please help.

TWN Moderator | All posts
Hi g.capecchi

Please kindly provide me your phone’s serial number and also the location of repair center where you request the problem, thank yhou
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