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[Replied] Where the nearest asus centre in melaka?

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firdausmiro MYS Level 1 | All posts
My phone is asus zenfone 2 4 gb ram has problem with fast charging whenever i try to charge the battery. Although the battery have been change to the new one, the same problem occur after 1 week. How to fix this problem? Tq
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TWN Moderator | All posts
Hi  firdausmiro

Please kindly provide me your phone’s model and firmware version.
Did you using the offical provided USB cable and adapter when you charge your phone at faster speeds?
If this problem still persists, I would suggest you bring your phone to a local service center for a check.
Sorry for any inconvenience this may cause.
http://www.asus.com/support/Service-Center-All-Countries/
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firdausmiro MYS Level 1 | All posts
Ok tq selena, i notice that my charging cable usb did not function properly. I will go to the nearest asus centre to buy the new one. Tq for the info
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firdausmiro MYS Level 1 | All posts
Selena_ASUS posted on 2018/9/19 17:13
Hi  firdausmiro

Please kindly provide me your phone’s model and firmware version.

Tq Selena_ASUS for replying. 😁
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