Release Note
ZenTalk

[Replied] [Camera] Front Camera Not Working On ASUS Max Pro (ZB601KL)

967 3
Jump to specific floor
Latest Post
neuronbuster IND Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZB601KL
RAM: 4G
Firmware/APP Version: WW-15.2016.1808.326
Frequency of Occurrence: 1.8GHz
Rooted: No
APP Name: Camera
Screenshot:
Hey Asus,

Last Week I got an update for my ASUS Max Pro M1 (ZB601KL) (4GB+64GB) with build number WW-15.2016.1808.326. After I downloaded the Update and when the Update Booted up, I was not able to use my Front facing camera... The option for changing to Front/Rear Camera Vanished... Please Help ME...

Front Camera Option has vanished

Front Camera Option has vanished

My Phone is still in warranty. Please help me...
Please guide me what to do next.....

Shashwat Singh
Props
IND Level 1 | All posts
Try clearing the cache and data in App info and check
Props
neuronbuster IND Level 1 | All posts
I did it earlier, also Resetted my Zenfone, but still, I am unable to access camera
Props
IND Moderator | All posts
Hi Neuronbuster,

Then it could be hardware issue.

You must visit the service center once.

http://www.asus.com/in/support/Service-Center/India

You may also run SMMI test and check once.

Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
Props
Advanced mode
You need to login first Login | Register Now

Points policy of this forum

wishes

Archiver|Mobile ver.|

Fast reply Top Return to list
Share by pm