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[More Information Needed] [Sound] No áudio

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fisiofamp BRA Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 4G
Firmware/APP Version: 6.0.1
Frequency of Occurrence: microphone audio has stopped, only the audio in the headset works
Rooted: No
APP Name: -
Screenshot: -
microphone audio has stopped, only the audio in the headset works. Help me!!
Props
TWN Moderator | All posts
Hi fisiofamp

Please kindly provide me your phone’s firmware version.
Did you use phone case?
Please help me run the SMMI test to verify if the hardware can function normally. For instructions please refer to the link below:
http://www.asus.com/zentalk/foru ... &highlight=SMMI
Props
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