Release Note
ZenTalk


[Resolved] [Service] Sim cards

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jinfiniteu USA Level 1 | All posts
ZenFone 3 Bug Report
Model: ZE552KL
RAM: 3GB
Firmware/App Version: NRD90M.WW_Phone-14.2020.1703.28-20170410
Location: -
Frequency of Occurrence: -
Rooted: Yes
App Name: ZenTalk
Screenshot:
Description: Mobile data not working even though I have SIM card 1 installed. Now suddenly a new problem has arisen, as can be seen by the screenshot. Now it's showing SIM card 2 is not installed although it is.
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MYS Level 6 | All posts
   This reply is the best answer.   
saktis_impreza posted on 2018/9/2 11:49
You are still on older firmware. Upgrade to Android Oreo and retest this issue.

You can skip the OTA updates by following my method. This process requires at least 64-bit Windows 7 PC.


Make sure you’ve backed up all of your IMPORTANT DATA before
upgrading because this process WILL DELETE ALL OF
YOUR IMPORTANT DATA!

1) Download Oreo RAW (15.0410.1806.68)

ZE520KL: Link

ZE552KL: Link

2) Download ASUS Flash Tool here: Link

3) Enter FASTBOOT mode on your phone by holding Power + Volume Up

4) Open ASUS Flash Tool and connect your phone to PC

5) Now, select RAW firmware, your device and enable "Wipe Data"

6) Lastly. hit Start to flash the RAW firmware.

Note:

  • This will take at least 10-15 minutes to complete flashing RAW firmware (depends on PC specifications).
  • If you reveive FRP error (error 5) just ignore it.



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MYS Level 6 | All posts
You are still on older firmware. Upgrade to Android Oreo and retest this issue.
Props
MYS Level 6 | All posts
saktis_impreza posted on 2018/9/2 11:52
You can skip the OTA updates by following my method. This process requires at least 64-bit Windows ...

After upgrading to Android Oreo, update your device to 15.0410.1807.72 via OTA.
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TWN Moderator | All posts
Hi jinfiniteu

Can you help me confirm that phone is up to date? The latest version for ZE552KL is WW_15.0410.1807.72.Thank you
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